A 911 operator takes a call from a kidnapped woman.

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911 operator Jordan Turner (Halle Berry) has a reputation for her professionalism, for always knowing what to say to people calling with an emergency. But then one day a woman calls for help, frightened by a man entering her home, and the line is cut. Without thinking too much about it, Jordan calls back and, betrayed by the ringing phone, the woman is killed by the intruder. Six months later, as she's training new operators, Jordan takes a call from a kidnap victim. Once bitten, twice shy, but she tries nonetheless to help the young prisoner, counting on her talent to manage the crisis. Then it turns out that the kidnapper is none other than the killer from six months ago...

High quality 911 recruiting propaganda that turns operators into Wonder Women who do more than just take the call – they offer after sales services that include running off to save the victim! Highly optimistic thriller where girl power gets you a promotion, right up to the happy end that's more trashy than Christian – an eye for an eye, a tooth for a tooth... not to mention a few other body parts.